Sports channels poor picture quality

[Lrjc]

I have just moved over to EE TV and purchased the Big Sport package. The picture quality on both TNT sports and Sky Sports is terrible. I do not have an issue with other channels, just the sport channels. Which is what I watch most. Is there anything that can be done? I have tried to speak to EE but the phone lines for the TV always seem to be blocked up. Please advise if there is anything I can do to improve the quality. 

[Leanne_T]

Thanks very much for sharing @Jimthejoiner3 

I am sure this will be very useful for other customers 🙂

Leanne.

[Midnight_Voice]

@Jimthejoiner3 

That suggests you have a poor signal from your aerial. Connect this directly to your TV, and somewhere in Settings, you should be able to see statistics for signal strength and signal quality.

If you don’t know exactly where to look, please quote the make and model of your TV, and we should be able to tell you.

But there’s no inherent reason that BBC 1 in HD, say, should be any worse over broadcast than over the internet.