cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5g smart hub

Triquet
Explorer

I have a 5G Smart Hub, which works pretty well, both with computers and VOIP through an adapter. I have just bought a Bush television, but I simplay can't make it connect to the internet. The television finds the correct Hub Newtwork name, and I have tried the WiFi password many times but it just won't connect. It seems to try and then disconnects.

I have tried getting in using the admin IP 192.168.1.254 but that doesn't work either.

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Triquet 

Try it, try to avoid the 5.0 channel. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Triquet 

Which model bush TV do you have. 

It sounds like a comparability issue are you to the 2.4 channel.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
It's a small Bush 24HT25CB.

When hunting for Networks it shows both the 5.0 GHz and one without a
number on the end which I assume must be the 2.4 GHz?

Cheers

Triquet
Northerner
EE Community Star
EE Community Star

Hi @Triquet 

Try it, try to avoid the 5.0 channel. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Finally got it going on 2.4 GHz and it's looking pretty stable. So
that's coming to me via 5G. It's all magic when it's working
XRaySpeX
EE Community Star
EE Community Star

@Triquet wrote:

I have tried getting in using the admin IP 192.168.1.254 but that doesn't work either.


That's for a fixed EE Home BB router. For an EE mobile router use 192.168.1.1

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP