Please add Disney+ app to App store

[DocBean]

I've migrated from Sky to EE TV, and like it so far. The one thing that I miss the most, is the Disney+ app.  So please add the Disney+ app to the store.

I have the TV Box Pro.

[Chris_B]

@zulu17   While EE might want to have Disney plus on the box the actual decision maker on this isn’t EE or youview its Disney.  They hold the rights to their own services.  Youview can’t just create a Disney app and install it on the box, EE can’t just allow youview to do this.    Would you want to get sued by Disney for illegally streaming their content.    

Take this up with any content provider and ask them will they create an app for youview boxes,  it’s not EE decision to make.  

[zulu17]

The question I asked is

So do we know who is the decision maker and owner of the EETV roadmap in EE is at the moment .

[DarrenDev]

We do. There's no way that information would be posted here though, if that's what you're asking? 

Also remember that EE rarely announces anything ahead of time. If Disney+ was due to be released on Monday, it wouldn't be announced until Monday.

[zulu17]

A simple name is what I am looking  @DarrenDev 

[DarrenDev]

That's not going to happen I'm afraid @zulu17 

[Calella88]

OK. Fair point. I don't understand. As a customer I seek clarity that is all.

 I have two parallel links from A, the Internet and C, my TV

One is a direct Ethernet Cable A-C

The other includes your Box, B

A-B-C

On the direct route I can use pre-installed apps on my TV, or add more, if I authorise them. There is no question of LG being sued if I cracked a code and misused an app.

On the A-B-C route I can use some directly, some are asking for an EE PIN (separate question) and some ask for my existing authorisation - Netflix and Amazon for instance. The A-B-C route does not allow Disney or Spotify.

so my conclusions:

1) The box B is in the way of me using Disney etc. I used the word 'block' as shorthand.

2) The box B CAN host apps that need separate authorisation. There is no question of EE being sued by allowing this function.  What we request could  be considered as merely a bypass allowing for the functionality of A-C.

My suspicion 

3) Those apps that are native on the Box, but still require separate authorisation, are indeed the result of commercial agreements. However I think they pay to be there in the same way that third party apps are pre-loaded onto phones and pcs etc. I may be wrong.

I am trying to maximise my enjoyment of the box, or cancel the service. I think it reasonable to ask without getting snippy answers. The days of Teccies doing that are well past, or at least I thought so.

Regards

J

[DarrenDev]

If you have apps installed on your Smart TV then you can use these regardless of your EE TV service.  Simply use the remote control that came with your TV to access the apps installed on it - you can do this even when the EE TV Box is connected.  Nothing is blocked.

Note: those apps were published to the LG store by the app owners, following suitable legal and commercial agreements, and following a period of development to make those apps work on LG TVs.

The apps installed on your EE TV Box are there due to relevant legal and commercial agreements between them and YouView, with the appropriate development work. I doubt app providers specifically pay to be there (I don't know), but it is a financial burden on them that they now need to develop and maintain an app that works on YouView boxes - they need to decide whether it's worth it to do so.  For example, GB News added their app to the YouView platform, but then decided to remove it after 2 years.

p.s. if you're being asked for PIN when trying to launch some apps on your EE TV Box, that'll be due to the parental control settings enabled on it.  If an app hasn't integrated into the YouView parental control system (to show the prompt when relevant content is played), then the whole app needs to be protected with the PIN instead.