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Toshiba 65 Fire TV broken

phlai
Visitor

I bought a 65 inch Toshiba fire TV in June 2025.  The TV failed to start today.  I changed the electric socket, fuse and remote batteries and didn’t help.  Is there any means to follow up.  Should I contact EE store or Toshiba ?

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

You can choose either - the EE store has a legal obligation to assist, however you are likely to get a better result by contacting Toshiba (as they have better knowledge of diagnostics and known faults).

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1 REPLY 1
DarrenDev
EE Product Expert

You can choose either - the EE store has a legal obligation to assist, however you are likely to get a better result by contacting Toshiba (as they have better knowledge of diagnostics and known faults).