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New Customer - TV and Broadband, Netflix Activation not working

PJH34
Visitor

Hi,

I signed up in-store for EE 1 Gig Fibre and TV with the entertainment package, plus Now Boost yesterday.

I received the activation for Netflix whilst in store but left this to sort later.

We have an existing netflix account but it is in my partner's email address, when trying to use the link other account (rather than my own email to activate the free netflix included) all I am getting is an error message from the Netflix Activation link saying it is unable to action this process right now.

Do I need to obtain another activation link?

 

Any thoughts suggestions greatly appreciated, I'd rather have everything billed through EE if possible.

 

Thanks 

1 REPLY 1
Lesley_W
EE Community Support Team

Hi @PJH34 

Welcome to our community.

If you are still having trouble, our technical team will be able to help get this up and running for you.

Lesley