Netflix not working on EE TV

[HelpDaphne]

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I recently logged into my Netflix account on a new TV provided by EE. I’ve created a new profile on my Netflix account and when selecting any profile on my account, I’m stuck on the screen with a red loading circle. 

I’ve already tried the following troubleshooting options:

- Restarted router

- Restarted TV

- Changed Primary DNS to 8,8,8,8

- Changed Secondary DNS to 8,8,8,8

[Midnight_Voice]

@HelpDaphne 

EE don’t provide TVs. Assuming it’s a box, is it the Pro box or the EE Apple TV box?

Those DNS addresses should be separated by full stops, not commas, as far as I know.

Can you try another app, say the BBC iPlayer, and see if that works or not?