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Dexyblue12
Explorer

Hi I cannot get my password to match to get itv, itvx ,4 and 5, yet I have used the same password as on here

2 REPLIES 2
Midnight_Voice
EE Community Star
EE Community Star

@Dexyblue12 

Well, they don’t think you have.

So use ‘Forgot Password’, and put in the password same as you use on here, noting that it’s case sensitive, so you have to get which letters are upper case (CAPITALS) and which lower (abcde….), exactly right. Use the ‘Show Password’ option, if offered, to ensure you typed what you thought you typed.

If you are right, and you have used the same password as here, then you will be told you can’t reuse that password.

But if you were wrong, then the password you intended to set will be accepted, and you will be OK for the future.

It’s a win-win either way 😛

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
Thank you

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