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Community Activity
Discovery Channel via EPG
Hi Guys, just got a new EE box Pro and BT Big Sport Package (you get Discovery with this)All TNT and Sky Sports channels are working on the box. I've activated Now TV and Discovery +The one channel I can't get on the box is Discovery 320 (SD) / 325 (...
Coverage in Wednesbury
Update: 20 January 2025 Over the past month, our engineers have been continuing negotiations with the site provider to access the area and start building the equipment for the new mast. Once negotiations have been completed, we can start building the...
EE Upgrades: All you need to know
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Openreach Couldn't Complete Full Fibre Installation - Now What?
I ordered full fibre from EE on 7th November and was given an Openreach engineer appointment for 25th November between 1 pm and 6 pm. However, on the day, the engineer (from Morrison) didn’t arrive until 7:30 pm. Unfortunately, they were only able to...
All I want to do is check what address EE has for me so for a new sim.
EE's website and support system are absolute garbage. I have had a text asking if I want to go onto EE Standalone. Yes I said, ok we will send it to your address they say. Hmm, I have moved and I am not sure if EE has my correct address - I will ...
Received email for an early upgrade
Just received an email inviting me to upgrade early. When clicking on the “see your offers”, it asks you to log in, which I do. It then takes you to another page gathering my information, but it always comes back with the message “something has gone ...
No 5g signal
Hi EE, I have been a customer of EE for many years and signed upto the EE 5g service since it's launch. Throughout the years I have been very happy with the speed of the 5g connection and felt superior over others with how fast web pages/music/videos...
Free tv box on sign up
I signed up to EE on 09/09/2024. As part of my subscription I got EE TV, I was informed I would receive an additional free tv box inckuded in the subscription. When the order was created the additional box was missed off the order. The saleswoman c...
EE perks account deactivated
My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and...
