29-10-2025 12:41 PM
Box:
Manufacturer: Sagemcom
Model: RTIW387
Variant: RTIW387.002.P
Hardware Version: 0007
Software:
Component Software: 4.2.226(6eac6b)
Manufacturer Software: 0.14.56
Broadband connection is wired.
My eetv box keeps losing channels overnight, even after factory reset. Initially, I had 175 channels. All seem to be 100% signal quality, an example being channels 102.
Each morning, I have either 74 or 26 channels left. Channel 102 is one of those missing. If I retune or factory reset, the channels return. They seem to be lost again overnight. All cables seem to be connected correctly and given the channels always show as 100% without fiddling with these, it seems to be a box issue. I am not sure how to proceed.
29-10-2025 12:47 PM
Is anything being turned off overnight that could be affecting the aerial? e.g. a signal booster? Or is the aerial passing through any equipment on its way to your TV Box, that is being turned off?
Also, it's worth checking signal strength - if this is also 100%, then the signal is actually too STRONG for the box. An attenuator would fix this.