10-02-2025 03:35 PM
When I went to store to take a contract out with eetv they said I would get uhd channels. I’ve since learned that I don’t get uhd channels. There’s literally no uhd channels under the ‘hd&uhd’ category. I was expecting sky sports uhd channels.
can you tell me why I’m not getting the uhd channels?
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01-07-2025 06:37 PM
Unfortunately I'm unable to help with issues on the web site or EE app - they're a different part of the company. I know there are a lot of issues with the ordering systems that are being worked on. That shouldn't affect your service though - whether you use the discovery+ app, the EE TV apps, or the EE TV box. They should all work as expected now. Let me know if you're seeing any issues with them.
17-08-2025 08:50 AM
Coming soon is a joke. Football season has started and still no sign of uhd.
17-08-2025 05:14 PM
I best be getting sky sports uhd as I made sure to check and I was told i would be getting it. Same with cinema uhd too. This feels more than an error is deliberate miss selling
17-08-2025 05:31 PM
On an EE TV package with the EE TV Box Pro, Mini or Apple TV; HD is available on NOW content (Boost), but 4K/UHD (Ultra Boost) is currently unavailable on EE.
As it is unavailable, I think it's fair to say you won't be getting it unfortunately.
If someone told you that you would I am afraid they were entirely incorrect, or if you can point out the sources that you used to check this as they would also be incorrect.