EE tv without the broadband package

[Harper86]

Hi,

Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.

I'm looking to ditch sky tv and this seems to be a decent option.

[Smatty]

HI, could you sign up for the tv/bb deal, but just not use it?

[2Sense]

I've been looking to get EE TV on my Apple TV, it'd be really nice to have however EE doesn't provide what I need from my broadband. This situation feels like it's purely just for lock-in and is highly anti-consumer.

[Midnight_Voice]

@2Sense 

Where to start?

You won’t get EETV, in any sort of complete way, on your Apple TV. The broadcasters and content providers demand that only specially licensed Apple TV boxes can be used for this, and these special boxes are only available from EETV.

Technically, EETV can only be supplied over EE or BT broadband. Frustrating if the only decent broadband near you is from somebody else, and not just for you, for EETV as well, as it means they can’t sell you a service they would like to.

But it is a restriction EETV have actually looked at, and there is no easy way round it.

But you should not imagine that EETV are anti-consumer; why would they cut off their nose just to spite their face?

Rather, they are as interested as you in overcoming the technical and commercial problems of providing the service more widely; they don’t want that you miss out on EETV any more than you do.

[dae14101]

Why does EE not offer the EE tv package with their 5g mobile broadband hub?

I have the hub because I cannot get broadband that would support streaming tv. The mobile home hub is excellent, but I do not see why we cannot also get the EE tv package with it.

I am intrigued to know what the logic is in not offering the tv package with the mogile home hub?

Thanks

[Lesley_W]

Hi @dae14101 

Welcome to our community.

Our TV services are set up to work with our fixed line broadband infrastructure, but I can certainly pass your comments along to our team to see if this is something we can look into in the future.

Lesley

[AP850]

Can I also register my interest. EETV looks like a great service. I wanted to give feedback from a frustrated potential customer, since this thread is extremely disappointing.

There is a good reason I don't want your broadband. According to the website postcode check you won't offer FFTP here for several years. I'm not going to divide my broadband speed by a factor of 15 so I can use your TV, but that's what you expect me to do. So it's not me being picky, you just don't offer modern broadband where I live - and where I live is a large town, so I imagine many people are in this situation.

This feels like a completely arbitrary marketing decision, not a technical one. If Sky can offer TV without their broadband, it's very hard to see why you can't. 😞

[DarrenDev]

@AP850 see the response from @Midnight_Voice above - definitely not an arbitrary marketing decision. It's a combination of technical and contractual.

The simplest way to put it - if we offered EE TV on any connection, the channels you receive would be significantly reduced ... for the same reason that the EE TV app on other platforms can also only offer a reduced set of channels. The channels are there and ready to be streamed, but they're not in the apps as we're not allowed.

[AP850]

I guess "not allowed" really means "consciously chose not to licence". It doesn't matter, nobody here can change it, all I wanted to do was give feedback, not complain.

I only want the basic channels - BBC, ITV, C4, C5 + recording that can skip adverts. It sounds like that is not possible (?) If it is, I'd take it.

[garybs29]

To put it another way, if you're that interested would you be willing to pay the costs for it or would you be one of the first to have a moan about the cost?

[AP850]

I'm not sure what you're implying? If you think trying to pay less is unreasonable, you may be a little out of touch.

I pay virgin around £110 per month for their most basic channels + broadband which is 10-15x faster than the snail's pace you offer, and a phone connection I don't use, but which makes it cheaper.  Every year, when challenged, Virgin offers to reduce the cost for my loyalty, then they charge me much more than a new customer, but I'm sure EE does that. You can't avoid that practice. Everyone does it. Anyway...

Soon, another company is coming with 900Mbps symmetric broadband but no TV for £30 per month. I'd like their broadband but I need a TV solution. Sky makes me watch adverts. FreeView isn't viable, the signal here is terrible. Freely's decision to force people to bin their TVs rather than give us an app means I'd need to replace a lovely LG OLED. Maybe not wanting to throw away a really nice TV is a little stingy of me, I don't know. But even if I suck up the cost, and get something worse than what I have, they also don't seem to offer recording, they've gone for the Sky approach.

To be better than Virgin, you need to beat £80 per month for the most basic channels. I assume you could do that if the "significantly reduced" channels mentioned above include the limited set I want. But you don't do it, so it's not worth discussing.