EE TV Subscription

[iammbuk]

Hello

i’m just having some advice. I know I’m gonna need to call EE up at some point as each customer is different but I currently have an EETV subscription that I’m not using. I’m looking at cancelling it early and I understand that would be a cancellation fee, which I’m happy to pay, but does anybody know how they work out the early cancellation for EE TV because all I can find online is about broadband and if it’s even possible, I’m happy to keep my broadband services. It’s just that I don’t use EETV and haven’t done for several months now so it’s a waste of money 

Any advice would be appreciate

cheers,

[Matt_124 · Accepted solution]

"(e) The early termination charge is calculated as follows:

i. the sum of all outstanding charges for the service for the remainder of your minimum term, factoring in any recurring monthly discount to which you are entitled, calculated at a daily rate;

ii. minus VAT at the prevailing rate;

ii. minus costs we save as a result of you leaving early, such as wholesale costs where applicable;

iv. minus a further 1%: and

v. with VAT at the prevailing rate added onto that final amount."

Taken from: https://ee.co.uk/help/terms-and-conditions/tv/ee-tv

EE Customer Services would be able to give you an exact figure for this when calling, which may be easier than working it out manually.

[XRaySpeX]

The unknown in all that is:

ii. minus costs we save as a result of you leaving early, such as wholesale costs where applicable;

We users have no way of knowing that.

An upper bound on the early termination fee can be taken by assuming the above cost saving is £0.

[iammbuk]

Thanks all for the info