@RobKurn wrote:
I am very disappointed to learn that, having been informed that whatever I have with Sky, (including Disney+), I will have with EE! Infact this is not the case!
I now have a subscription for a channel that I cannot access via EE TV, that is, was, watched a great deal, and to add insult to injury, paid a 'one off' charge.
Having a Sky Glass TV, my options were to switch mobile from EE to Sky, or switch Sky broadband and TV to EE? it looks like I should have stayed with Sky, but was enticed to EE by the promise of equality with the added bonus of cost.
Sadly you are not the first new customer this has happened to, EE (and BT) Guides have been found wanting a number of times in this area as they either want to make a sale no matter what or are incorrectly/inadequately trained, or maybe even both.
Still, caveat emptor and all that.
Sky still deliver the best overall TV experience, but at a price, EE offers access to a core element of that at a discount, but the experience is not as comprehensive or smooth.
Sky Mobile uses O2 and is either great or shocking, depending where you live, the EE mobile network is significantly better, but at a price (see a theme here?).
Having used both, I would choose BT/EE broadband over Sky all day long. The hardware is superior, as is the knowledge within the business to support it (once you get to the right person).
There is no perfect answer as someone once said, only trade offs. Which trade offs are acceptable is up to you. Depending on when you made your purchase, you should have at least 14 days to change your mind.
