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DISNEY+

RobKurn
Investigator
Investigator

I am very disappointed to learn that, having been informed that whatever I have with Sky, (including Disney+), I will have with EE! Infact this is not the case!

I now have a subscription for a channel that I cannot access via EE TV, that is, was, watched a great deal, and to add insult to injury, paid a 'one off' charge. 

Having a Sky Glass TV, my options were to switch mobile from EE to Sky, or switch Sky broadband and TV to EE? it looks like I should have stayed with Sky, but was enticed to EE by the promise of equality with the added bonus of cost. 

12 REPLIES 12

Same.  Sales person failed to disclose this so I was sucked in as well!🤬

Would have been good to know the full story before considering potential trade offs but when EE lie you get burned!

Christopher_G
EE Community Support Team

Hi @BigRoj 

I'm sorry to hear that. If you speak with our Customer Support team, they'll be able to open a complaint on your account and look into this further.

Chris