‎16-01-2025 10:24 AM
I am very disappointed to learn that, having been informed that whatever I have with Sky, (including Disney+), I will have with EE! Infact this is not the case!
I now have a subscription for a channel that I cannot access via EE TV, that is, was, watched a great deal, and to add insult to injury, paid a 'one off' charge.
Having a Sky Glass TV, my options were to switch mobile from EE to Sky, or switch Sky broadband and TV to EE? it looks like I should have stayed with Sky, but was enticed to EE by the promise of equality with the added bonus of cost.
‎17-10-2025 12:36 AM
Same. Sales person failed to disclose this so I was sucked in as well!🤬
‎17-10-2025 12:38 AM
Would have been good to know the full story before considering potential trade offs but when EE lie you get burned!
‎17-10-2025 10:24 AM
Hi @BigRoj
I'm sorry to hear that. If you speak with our Customer Support team, they'll be able to open a complaint on your account and look into this further.
Chris