01-11-2025 01:06 PM
Hello, I stupidly took out a new contract with EE which expires on 12/3/27 after my BT contract was winding down. Broadband is fine but I never watch TNT sports so it is useless to me so it's £20 a month down the drain. What is the cost of removing TNT Sports from my contract? Thank you.
01-11-2025 01:15 PM
Hi @CAB68
You'll need to speak to EE CS on 150 about this account specific question.
Thanks
01-11-2025 01:24 PM
Thanks, is there a live chat option as I am deaf?
01-11-2025 01:32 PM
Hi @CAB68
Yes check your EE app under help.
Also please note:
01-11-2025 01:47 PM
Thank you
02-11-2025 12:32 PM
Well I downloaded the relay app, made several calls to the relevant number and each time after about a minute it just says "call ended". What a useless bit of kit!!
02-11-2025 04:16 PM
Hi @CAB68
Please have a look at Communication support | Accessibility Services | EE for support with using the Text Relay service.
You can also have a look at the Relay UK website for more.
Alternatively, as @Northerner mentioned you can use the "Message us" feature in the EE app.
Just open the app, tap Help in the bottom menu, and then select Message us.
Ali