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Change netflix account

RobMU69
Established Contributor
Established Contributor

Sorry but I can't seem to get a definitive answer to this.

I have a Netflix account linked to EE for billing. What I would like to do is change to a different Netflix account also in my name but with a different email address. Any one any idea how I achieve this please? 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @RobMU69,

You can change  the email address you use to login to Netflix by logging into Netflix and going to Account> Security> Email> Change Email.

However if you already have an existing Netflix account on the email address you want to change to, it wont be possible to change it that way. 

You would need to first use the transfer profile option to move the profiles from the other Netflix to your current one, then delete the account on the email you want to use so that you can then change the login email of your current account using the above steps. 

 

Alex

View solution in original post

7 REPLIES 7
Alex_H
EE Community Support Team

Hi @RobMU69,

You can change  the email address you use to login to Netflix by logging into Netflix and going to Account> Security> Email> Change Email.

However if you already have an existing Netflix account on the email address you want to change to, it wont be possible to change it that way. 

You would need to first use the transfer profile option to move the profiles from the other Netflix to your current one, then delete the account on the email you want to use so that you can then change the login email of your current account using the above steps. 

 

Alex

RobMU69
Established Contributor
Established Contributor

Thank you @Alex_H 

That's very helpful. 

Ethanbcfc
Investigator
Investigator

Change my email on Netflix 

Ethanbcfc
Investigator
Investigator

Yes that correct 

Can’t login to Netflix 

Ethanbcfc
Investigator
Investigator

Can’t loginito Netflix 

DarrenDev
EE Product Expert

Hi @Ethanbcfc. If you don't know the Netflix login for your account with EE TV then you can either call the helpdesk, or email [email protected] with your account number.