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Adding EETV to existing EE broadband

JayEE1
Visitor

‎12-02-2025 11:37 PM

I am existing EE Broadband customer (with the busiest home bundle) and would like to add EETV. When I log into the website it advertises this as an option, but when I try to add it it says it’s not available on my contract yet. Does anyone know what the story is here? i.e. can I add it and if not when will I be able to? Calling the helpline  hasn’t been able to shed any light on this to date. Thanks!

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XRaySpeX
EE Community Star
EE Community Star

‎12-02-2025 11:47 PM

EE TV (& DV) are not available to the 1.6 Gig plans due to a provisioning issue with EE & it is not known when they will be.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP