Small Business

Renewing sim only contact

I am renewing my sim only contract. EE want to call me to discuss … I am abroad and they call me when I’m asleep !!!! They have emailed me saying to email them back which I now have three times! They’ve stated they’ll cancel the order if they can’t g...

October Invoice Not on Mobile Manager

Our October invoice isnt showing on mobile manager.I know there are extra charges but I cant analyse them.Typical.

buying phones

i have bought 2 mobile phones and at that time they told £69 per month each but now they are saying to pay £82.80 per month each if someone know how i can deduct my bill please let me know thanks

Unlimited phone data after switch from BT to EE broadband

Recently move to EE broadband from BT expected my phone data to upgrade to unlimited from 100gb as per the advert but it hasn’t changed.

Have EE stopped the £10.79 plus vat roaming abroad for 30 days deal?

Invoicing

I've had my business number for only 6 months, about 3 months ago the billing system on the website stopped giving me access to the invoices.  Every month I have to call EE to ask them to send me my invoice, this quite frankly is rather frustrating, ...

Texts not working

Ever since joining EE from three and transferring my number over my texts have not worked I’m unable to send or receive messages any idea on how to resolve this using IPhone 16

Why carnt I see my call log on my bill

EE website/app

I am trying to check my plan and recent bill. Neither the MyEE app nor the EE website allow me to do either. There is no option to see my plans in my profile or anywhere else. Clicking on Bills & Payments takes me to a blank page with the standard fo...

Switching from Business to personal account

Hi , I've been disabled since 2013 but EE still have me on a business account, every time I speak to customer service I tell them this but nothing gets done about it, I've been going round in circles for over ten years, can someone please help me wit...