Small Business

The place for Small Business customers to talk.

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Forum Posts

What happened to EE Support?

I've been a Small Business customer for years now and didn't have the intention to leave yet. I just got off a chat with a pre-sales person about upgrading but he or she (didn't give a name which is odd too) just stopped responding. I noticed a decli...

annejanz by Explorer
  • 1003 Views
  • 3 replies
  • 6 Helpful

Resolved! Website and support issues

Anyone else experiencing problems with website? I can’t view my usage or bills. Support is useless. Been trying for 2 days with half hour waits and nothing. Getting the standard ‘higher than expected call volumes’

Resolved! Nhs discount code

I have gone to the EE perks web page and registered my nhs email account. I have been asked to validate the email address but can not do so as I haven't received an email with the link .I have checked both my nhs and personal email (including the soa...

Ianscott by Investigator
  • 9699 Views
  • 37 replies
  • 4 Helpful

EE Business - Terrible Support

I have been an EE small business user for several years now. The support level is appalling and I am still waiting for a manager call back to resolve issues that have been going on for months. Smart Benefits and Roaming is included in my package. I a...

Mjer by Investigator
  • 1884 Views
  • 6 replies
  • 3 Helpful

Resolved! DRS SMS - But the name in the SMS does not belong to me.

Hello,I started using EE services approximately 6-7 months ago. However, since I began using my line, I have been receiving calls from unknown numbers, often from different countries.Recently, I received an SMS from DRS. The name mentioned in the mes...

MrVOB by Explorer
  • 1421 Views
  • 3 replies
  • 1 Helpful

Resolved! One phone two numbers ?

Hi, I am looking at starting a new business. Is it possible to have two numbers working on the same phone ?it’s an iPhone 13thanks Martyn

Possible scam email

Hi,Ive received two emails today providing me with a passcode that I haven’t requested.I didn’t want to use the link attached to report the issue. Can you confirm that they are scams or not?Many thanks  

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WillS71 by Visitor
  • 1133 Views
  • 4 replies
  • 3 Helpful