Small Business

New Phone Not Working After Apparent Transfer

Hi there. I bought a new phone with EE (IPhone 16)  and it came 5 days ago. I requested for my old number to be transferred over and sent the PAC code when I bought the phone. After a couple of days of not having the number transferred, I contacted E...

World wide minutes

Hello EE,I haven’t been receiving notifications when I finish my worldwide minutes or international call allowance, which has resulted in consistent extra charges. Two years ago, I used to receive notifications before reaching my 100-minute worldwide...

150 returns Not Delivered to my msgs

Renewing sim only contact

I am renewing my sim only contract. EE want to call me to discuss … I am abroad and they call me when I’m asleep !!!! They have emailed me saying to email them back which I now have three times! They’ve stated they’ll cancel the order if they can’t g...

October Invoice Not on Mobile Manager

Our October invoice isnt showing on mobile manager.I know there are extra charges but I cant analyse them.Typical.

buying phones

i have bought 2 mobile phones and at that time they told £69 per month each but now they are saying to pay £82.80 per month each if someone know how i can deduct my bill please let me know thanks

Unlimited phone data after switch from BT to EE broadband

Recently move to EE broadband from BT expected my phone data to upgrade to unlimited from 100gb as per the advert but it hasn’t changed.

Have EE stopped the £10.79 plus vat roaming abroad for 30 days deal?

Invoicing

I've had my business number for only 6 months, about 3 months ago the billing system on the website stopped giving me access to the invoices.  Every month I have to call EE to ask them to send me my invoice, this quite frankly is rather frustrating, ...