Forum Posts

Resolved! NO OTPs, voicemail, network texts, call waiting etc

I dont know where to turn on this as EE dont seem to be doing anything. It seems back on November 9th, thats 5 weeks ago and counting, something happened to my account resulting in me not getting OTPs from my bank and couldnt log in. Later I discover...

PANDARAM by Investigator
  • 991 Views
  • 4 replies
  • 1 Helpful

Roaming not activated

I recently joined EE from O2, but unfortunately very disappointed as in emergency i had travelled to some other country and forget to activate roaming. Being a business customer i am suffering severe problems for order processing and other necessary ...

Sam3451 by Visitor
  • 559 Views
  • 1 replies
  • 0 Helpful

Data allowance

Hi there, my new data allowance starts on the 2nd of every month, I am on the 7th and it says I have used all of my data,  which has never happened...how do I find out what has happened

Jake6497 by Investigator
  • 517 Views
  • 1 replies
  • 0 Helpful

Resolved! SIM card delivery ID

I need to upgrade my current plan to aim only. I’m currently overseas . I can do so from my phone but the sim will be delivered to my Uk address… it says I need ID to receive it but I will not be there and neither will my ID be! EE is really causing ...

Hmgee by Contributor
  • 1276 Views
  • 18 replies
  • 10 Helpful

York Store - Super helpful staff

Went into the York store today as one of my business phones was stolen. Matt (sorry dont know his surname) was super helpful and went above and beyond helping out.  I am so grateful for his patience and support, it made such a difference to a pretty ...

MMO2323 by Explorer
  • 512 Views
  • 3 replies
  • 0 Helpful

ee-wifi.ee.co.uk Issued by GeoTrust

Hi,I just received that message from my iPhone 12 Pro Max. Can someone help me with that issue? Any idea what is? and if it can be fixed.Thank you for your time guys. 

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Call forwarding wouldn’t setup

HelloI’m currently in Botswana for a visit. Before leaving UK I setup the call forwarding to another number. I’m trying to remove that number and add another number for call diversions but there is no option coming on my iPhone. Please help!Thank you...

Fxessex by Visitor
  • 409 Views
  • 1 replies
  • 1 Helpful

Resolved! Game pass ultimate with gamers data pass and video pass

Hi there, I’m a bit confused about my series x add to plan deal i recently got. I’ve received my Xbox, collected it in-store with the supplied game, but not with the advertised gamepass ultimate, gamers data pass or the video pass, does anyone know a...