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Community Activity
EE Fraud / Sony PlayStation Unauthorised payment
HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...
Possible to choose a broadband 'go live' date? (FTTP, switch from another ISP)
When ordering EE Broadband, is it possible to choose a date when the service will 'go live'? This is for a full fibre (FTTP) service, taking over an existing (already installed and operational) Openreach FTTP line with a service currently provided by...
Charity Fundraising Event - Raffle Prize or Donations
HCR legal LLP and Bruntwood SciTech are arranging a charity fundraising quiz on behalf of two amazing charities: Young at Heart and United by 2022. The event shall take place on 10 April 2025 in Birmingham city centre. We would like to raise as much ...
EE broadband
When will my account and broadband go live and when will will my router arrive
Openreach port too wide for my broadband cable
Hello all. I just moved to a new apartment and on getting there, I realised that my broadband cable doesn't fit into the openreach port on the wall. What do I need to do? Although, I haven't been able to locate the box to see if there is anything in ...
Contract sim
I just buy a sim and i want to upgrade it in contract sim
keeping ee number from 24 month contract to 1 month sim contract
I have finished my 24 month essential sim unli plan (£34/month) and was thinking of switching to a 1 month sim plan (unli no frills) since I am planning to leave UK for good next year. With this, is there a way for me to keep my current ee number? ca...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
TNT Sports Bundle
I recently bought a Samsung TV through EE and it says it came with 24 months of TNT Sports.Got the TV but absolutely no information about the sports thing and I have no idea how to activate it.There’s absolutely no info with the TV or in any email. W...
Openreach do not want to be reached.
I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....
