Forum Posts

Stolen phone

I would like to inform ee that the iPhone xxxxxxxxxxx on my business account was stolen today at 21.50 24/07/2023 [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Move from 02 to EE business

We have some business phones on 02 on a 24 month minimum term with a 6 month minimum term, do we need to wait the full 24 months before porting and changing to EE?

Can I take my EE phone abroad,

one of our users has gone abroad to the USA and is reporting there phone isn't working. there number is ***********. I assume international roaming is not allowed which is fine but please can you confirm that?   [Mod edit: Please do not share persona...

Marc60 by Visitor
  • 531 Views
  • 2 replies
  • 1 Helpful

EE poor service

      Phones not working properly abroad even though I have a European add on. Impossible to get in touch with anyone at EE been on hold over 35 minutes.Absolutely disgraceful!!                                                               

Josh1989 by Visitor
  • 598 Views
  • 1 replies
  • 1 Helpful

Battery

Read moreRead moreMy phone is a year old, it’s having some major battery problems, goes from 100 to 20 within a few hours then dies then come back to life, but it’s getting worse.  My phone is a year old, it’s having some major battery problems, goes...

Tygwyn by Visitor
  • 616 Views
  • 1 replies
  • 1 Helpful

Data abroad

Hi there, My data has stopped working abroad after 2 days. I have allowance but it has stopped working 

Complaint

Good Morning, After a very long process of upgrading some of our handsets on our account (*****), please refer to list of below issues experienced, starting on Thursday 27th April; 27/04/23 - Telephone Call Initial contact made requesting prices and ...