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Extra bill

My bill has increased after a year, which happens, fine… but the last two months I’m also getting invoiced a separate bill for a few pounds. Haven’t added anything on? Any ideas? 

cmw1312 by Investigator
  • 698 Views
  • 5 replies
  • 0 Helpful

Resolved! Can anyone explain this?

 hello came to me borrowed 256 pounds I have to answer 67 pounds a month sho this is [Mod edit: Please do not post personal information on the public board. Thanks!]

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Sirant by Visitor
  • 575 Views
  • 1 replies
  • 1 Helpful

Resolved! Usage abroad

Hi how do I get my phone to work abroad ,going to Greece shortly , only asking as went to Italy not long ago and could not use phone whatsoever on any network ? 

Being ripped off for my brand new iPhone 14

Small business owner has told me a lie when he sold me a iPhone 11 that he had told me he had been over the phone and it was fine with me asking him about the phone being repaired or anything that would have the warranty invalid and he told me that h...

Kaos247 by Visitor
  • 603 Views
  • 3 replies
  • 2 Helpful

USA

I have arrived in New York and the beep beep phone charged me £26 and looks like it’s eating data. I text roam nothing happens I try to speak to an agent but it does not connect through. No idea what is happening and I need my phone.Do not want to sp...

Donovan2 by Explorer
  • 509 Views
  • 1 replies
  • 1 Helpful

Resolved! Deposit

Hi there how do I claim back my deposit from when I started my contact?

Can’t download invoice + being over charged

I can no longer download my invoices for my businessalso, I have been over charged for the last 4 months (only realising tonight) checked if I’ve went over with any data, which I have not. Can not get through to speak to anyone over phone

Extra charges

What are the extra charges for. my bill has doubled because of extra charges with no explanation???

Yut33333 by Visitor
  • 646 Views
  • 1 replies
  • 1 Helpful

incorrect usage showing

I need to monitor individuals mobile calls, I constantly get error messages - information cannot be loaded. Same when trying to get an itemised invoice to check there - NOT Working. New customer to business EE and it is proving to be difficult to nav...

THobden by Explorer
  • 579 Views
  • 3 replies
  • 1 Helpful

Can't download my business invoice

Hi,I am trying to download my monthly invoice but the system is saying the file is too large to download. Not had this problem in previous months and nothing has changed for the file to become too large??Please advise how I can get hold of an electro...

pkhatri by Visitor
  • 4264 Views
  • 31 replies
  • 6 Helpful