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Active add on

Antoeknee14
Explorer

The screen grab shows an add on in my account. My question what would you think it means when you use your phone overseas? Would you expect to be charged each day it not?

1000013742.jpg

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Antoeknee14 : It's a free add-on that gives you the right to use any of your UK allowances in the EU for a charge of £2.15 (ex-VAT) on any day that you do so. If you don't use any of your UK allowances on a particular day you are not charged anything that day.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Antoeknee14 : It's a free add-on that gives you the right to use any of your UK allowances in the EU for a charge of £2.15 (ex-VAT) on any day that you do so. If you don't use any of your UK allowances on a particular day you are not charged anything that day.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Got to say that the way its shown it looks like the charge to use your mins etc isn't applied and is free. 

Think the text could be clearer.