Small Business

Replacement sim still not working

Just received my replacement SIM card today, Inserted it and still nothing, I’ve been without my phone for 5 days now while still paying for my contract, every time I speak with someone they need to send a validation code to my mobile number that is ...

How do I name devices on my EE business account

I have several devices on my EE business account, used by different users in the company. It looks like I should be able to name each device or add a user name to each device so that the name shows on Manage Devices when logged into the My EE Account...

No roaming

I’m currently in Morocco from the Uk with no roaming I didn’t sort before I left what shall I do so I can get internet please?

eSIM

I deleted my eSIM in error and now can’t seem to get the actual SIM card to work. How can I get my esim back?

Apple Watch Ultra 2 Plan not working

Hi I have bought ultra 2 with a plan from EE but it doesnt seems to be connecting. Any suggestions why it wont be. thanks

Resolved! NO OTPs, voicemail, network texts, call waiting etc

I dont know where to turn on this as EE dont seem to be doing anything. It seems back on November 9th, thats 5 weeks ago and counting, something happened to my account resulting in me not getting OTPs from my bank and couldnt log in. Later I discover...

Roaming not activated

I recently joined EE from O2, but unfortunately very disappointed as in emergency i had travelled to some other country and forget to activate roaming. Being a business customer i am suffering severe problems for order processing and other necessary ...

Data allowance

Hi there, my new data allowance starts on the 2nd of every month, I am on the 7th and it says I have used all of my data, which has never happened...how do I find out what has happened

Resolved! SIM card delivery ID

I need to upgrade my current plan to aim only. I’m currently overseas . I can do so from my phone but the sim will be delivered to my Uk address… it says I need ID to receive it but I will not be there and neither will my ID be! EE is really causing ...

Broadband doesn’t show on mobile app

Himy phone shows on the EE app but no broadband can anyone help please ?. My broadband shows as the equipment being delivered but I can’t manage my broadband.