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EE broadband down

Nelsonrteixeira
Visitor

‎14-08-2024 01:19 AM - edited ‎14-08-2024 01:20 AM

Hi there my EE broadband stop working for no reason is the system down or something? I'm getting fed up with lack of communication. When will this getting sorted out, before asking yes I have reset everything and no luck.

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2 REPLIES 2
QuantumEcho
Contributor
Contributor

‎14-08-2024 02:22 AM

Try reaching them 0800 079 8586 They’re also responsive on Twitter @EE, and you can chat with them via the EE website or app.

Peter_W
EE Community Support Team

‎14-08-2024 08:56 AM

Hey there @Nelsonrteixeira!
Welcome to the EE Community, and I'm disappointed to hear you're having a bit of trouble getting connected at the moment.

Is it home broadband through a landline that you're using here, or mobile broadband through a SIM? 

I'd like to get your posts moved over to one of our broadband boards so we can be sure this is seen by the right people if possible.

Peter

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