Small Business EE Broadband Hub

pallen69 · ‎02-08-2026

Anyone else being having issues with small business EE Broadband hub since Friday afternoon.

I was told there was an issue which was being worked on and a firmware update for the hub being deployed

Called back today for an update as no notification or proactive updates from EE and their support team only work Monday to Friday!

XRaySpeX · ‎02-08-2026

@pallen69 : What model is the Small Business EE Broadband hub (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

pallen69 · ‎04-08-2026

Smart Hub-6 Plus

I was told there were wide spread issues which were being resolved and to await an email but cant believe there has been no proactive communication from EE small business to update anyone

XRaySpeX · ‎04-08-2026

See EE Hub firmware versions for latest state of play of f/ware versions.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP