Community Activity

Smart hub

I have a smart hub had it for two days and in all that time it has been locked to 13 year olds I have called into the re shop and phoned 150 for over an hour but it’s still locked so I have a 14 day cooling off period so I would like to return the sm...

Clock setting on Tv and HD channels connection

I switched from BT to EE two days ago. I have a new Panasonic fly tv which I have set up. The first issue I have is with the clock display which doesn't sync with BMT, it is currently over 9 hours behind. The second issue is I am unable to get the li...

Why didn't EU roaming text arrive..

My daughter is in France now but the roaming didn't automatically activate and a text welcoming her to the country didn't arrive..I paid for unlimited data top up before she left and increased her spend cap as advised.. by staff in store.Any help app...

Intallment payment

hello team , actually i made a payment yesterday on 26 june of 89.90 for my instalment … so the amount has been cut from my account balace .. but still ee showing that my payment is due ..please help me about this

Great contacted EE from abroad

While traveling abroad, I encountered network and phone issues, so I contacted EE at 07953 966 150. I spoke with Charlotte from the Plymouth Contact Centre, who was incredibly helpful and patient. She guided me through various tests during a call las...

ShenzEE by Visitor
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WiFi network query

I have an EE smart hub plus. The hub manager indicates that 2.4 and 5 GHz networks are on. However, all devices are connected to 2.4GHz network - is that correct?