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Forum Posts

Replacement sim still not working

Just received my replacement SIM card today, Inserted it and still nothing, I’ve been without my phone for 5 days now while still paying for my contract, every time I speak with someone they need to send a validation code to my mobile number that is ...

How do I name devices on my EE business account

I have several devices on my EE business account, used by different users in the company. It looks like I should be able to name each device or add a user name to each device so that the name shows on Manage Devices when logged into the My EE Account...

No roaming

I’m currently in Morocco from the Uk with no roaming I didn’t sort before I left what shall I do so I can get internet please? 

eSIM

I deleted my eSIM in error and now can’t seem to get the actual SIM card to work. How can I get my esim back?

Jay6464 by Visitor
  • 529 Views
  • 1 replies
  • 0 Helpful

Resolved! NO OTPs, voicemail, network texts, call waiting etc

I dont know where to turn on this as EE dont seem to be doing anything. It seems back on November 9th, thats 5 weeks ago and counting, something happened to my account resulting in me not getting OTPs from my bank and couldnt log in. Later I discover...

PANDARAM by Investigator
  • 1142 Views
  • 4 replies
  • 1 Helpful

Roaming not activated

I recently joined EE from O2, but unfortunately very disappointed as in emergency i had travelled to some other country and forget to activate roaming. Being a business customer i am suffering severe problems for order processing and other necessary ...

Sam3451 by Visitor
  • 590 Views
  • 1 replies
  • 0 Helpful

Data allowance

Hi there, my new data allowance starts on the 2nd of every month, I am on the 7th and it says I have used all of my data,  which has never happened...how do I find out what has happened

Jake6497 by Investigator
  • 545 Views
  • 1 replies
  • 0 Helpful