Deposit

Megankelvin · ‎12-08-2023

Hi there how do I claim back my deposit from when I started my contact?

Northerner · ‎12-08-2023

Give EE CS a call on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-08-2023

Hi @Megankelvin

Give EE CS a call on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Megankelvin · ‎12-08-2023

I can’t call my contact has ended??? Thayer why am asking

Leanne_T · ‎12-08-2023

Hi @Megankelvin

Thanks for coming here.

Have you had your final bill from us?

Leanne 🙂

Megankelvin · ‎16-08-2023

No I can’t nothing has worked and I’ve not got my deposit yet.

Katie_B · ‎16-08-2023

Hi @Megankelvin.

Thanks for confirming.

Are you aware if customer care have released your deposit?

Has your line been suspended due to a balance on your account?

Katie

Megankelvin · ‎16-08-2023

No i paid every payment even when it almost came to £100 just for a month and that is madness. My contract is at its end so all I need to to be sure it’s over and my deposit back.