Deposit

Megankelvin · ‎12-08-2023

Hi there how do I claim back my deposit from when I started my contact?

Northerner · ‎12-08-2023

Give EE CS a call on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-08-2023

Hi @Megankelvin

Give EE CS a call on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Megankelvin · ‎12-08-2023

I can’t call my contact has ended??? Thayer why am asking

Leanne_T · ‎12-08-2023

Hi @Megankelvin

Thanks for coming here.

Have you had your final bill from us?

Leanne 🙂

Megankelvin · ‎16-08-2023

No I can’t nothing has worked and I’ve not got my deposit yet.

Katie_B · ‎16-08-2023

Hi @Megankelvin.

Thanks for confirming.

Are you aware if customer care have released your deposit?

Has your line been suspended due to a balance on your account?

Katie

Megankelvin · ‎16-08-2023

No i paid every payment even when it almost came to £100 just for a month and that is madness. My contract is at its end so all I need to to be sure it’s over and my deposit back.