Can’t download invoice + being over charged

Lcrsolutionsne · ‎08-08-2023

I can no longer download my invoices for my business

also, I have been over charged for the last 4 months (only realising tonight) checked if I’ve went over with any data, which I have not. Can not get through to speak to anyone over phone

Chris_B · ‎08-08-2023

@Lcrsolutionsne You can not go over your data allowance. You did receive a yearly price increase as per the T&Cs of the contract and this was 4 months ago. That increase was 1.4.4%.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

martinstaley · ‎15-08-2023

i have had the same, cannot get my invoices have been on a chat for 30 minutes and they say the website is getting an upgrade and try again in 48 hrs.

James_B · ‎16-08-2023

Hi @martinstaley,

Welcome to the EE Community. 🙂

What happens when you try to view your bill in My EE?

James