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The place for Small Business customers to talk.

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Forum Posts

Sim expiration abroad?

Hi, I have been travelling in Nepal for the past month and a half and was using a Nepali sim.I now re-inserted my EE sim and don’t think it works anymore. Does the uk sim expire after a certain amount of time? What can I do to rectify this?is there a...

Order

Hi. I called and upgraded my phone yesterday and was told I would get an email to confirm my order and be able track the phone but I have not received any email? I just want to confirm if the upgrade/ order has gone through. Thank You. 

Upgrading to phone sim

Hello, I have just upgraded to phone sim which showed that I will get 5G but im still stuck on my old 4G, please help thanks

MS117 by Explorer
  • 350 Views
  • 3 replies
  • 0 Helpful

This Is unfair

2 days ago I made a contract for phone devices for my business!and guess what?after they gived the products to the dpd they canceled it because they said It s a fraud!I explained to them it s not I am the business owner everything is clear but that l...

Mihai69 by Visitor
  • 369 Views
  • 2 replies
  • 0 Helpful

Contract ended

I have a small business  sim only account. It ended Jan 2022, and I've been pestered by text to go to a shop to renew.I can't find out how to just renew on the website or on the app (the app does almost nothing correctly so I don't trust it much).I d...

Crithwood by Established Contributor
  • 445 Views
  • 6 replies
  • 4 Helpful

5GEE Antenna installation

Hello, I have recently enquired via EE Twitter messages to have a 5G external antenna installed. The person I spoke to said yes EE installs antennas using a company called TSG, for £100. I phone EE business technical support to book this the other th...

Andyt89 by Explorer
  • 4007 Views
  • 4 replies
  • 0 Helpful