cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

scam text message re bill

Wellsie
Investigator
Investigator

Just had a text saying unable to process my bill I’m assuming it’s a scam  As bill already been taken!!! Not clicking on that link 

288 REPLIES 288
Excellent, always keep 1 step ahead of the scammers 😉
Peachie
Visitor

Hi received the following today 24th Feb 2020 at 1400.

 

From 07377 625151

 

EE: We were unable to process your latest bill. In order to avoid fees, update your billing information via https:// id.ee.co.uk - billing - update -feb24 . info  Space in to stop anyone accidentally clicking on link, as it is being reported as an infected site by my Anti Virus.

This is obviously a scam as my bill is paid according to my bank.

XRaySpeX
EE Community Star
EE Community Star

@Peachie : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to your network provider by forwarding it to 7726 (S.P.A.M. on your keypad).

That domain, faked to look like EE, was only created today in Malaysia. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I've just had same text, googled it so phew and reported

James_B
EE Community Manager
EE Community Manager

Thanks for reporting it @rachaw 🙂

 

James

If i click on the link by accident does that mean im screwed or......

XRaySpeX
EE Community Star
EE Community Star

@Frudy : Not if you just clicked on the link. The danger is filling in any of their fake forms.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jon_K
Former EE Employee

Hi @Frudy.

 

Welcome to the EE Community.

 

Could you forward this message onto 7726 to report it, then delete the message?

 

Did you fill in any details?

 

Jon

Abbiehalls87
Visitor

Hi there,

 

I just received a text saying unable to process bill. I clicked the link and logged in as I had some direct debits issues at the weekend and thought it was real. Noticed they were asking alot of questions and didn't continue but the link looked very real! I have since deleted the text unfortunately. Please advise if I need to do anything?

 

Thanks

Abbie

@Abbiehalls87 : Change your MyEE password PDQ. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP