03-10-2019 05:21 PM
Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link
Solved! See the answer below or view the solution in context.
24-01-2020 08:11 AM
Hi @EE2020
Welcome to the community. I'm sorry to hear that you've received a scam message.
Could you forward the message to 7726 please? That way it can be investigated.
I strongly recommend getting in touch with your bank as soon as possible to let them know too, if you haven't already.
Chris
24-01-2020 11:59 AM
Thanks, I did send it to 7726 and added extra security to my EE account.
24-01-2020 12:00 PM
Thank you
24-01-2020 01:50 PM
I just got one of these texts too.[EE]: Payment for your latest bill could not be processed by your bank. Please update your billing information via: https://ee.uk.billing74.com?ee=2
ive sent it on to EE
24-01-2020 02:08 PM
Just had the same text. Blocked number.
24-01-2020 02:19 PM
@OXEN2020 : Waste of time! They make up sender's no at random as they go along. It's the link in the msg that's the giveaway.
26-01-2020 02:06 PM
[EE]:We were unable to process your latest bill. In order to avoid fees, update your billing information via: https://ee.uk.billing20.com?ee=2
Just received this from this number +447591174099 assuming it's a scam
26-01-2020 02:50 PM
@Gavborman : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Report it to EE by forwarding it to 7726 (S.P.A.M. on your keypad).
That domain, faked to look like EE, was only created a few dys ago in Malaysia.
27-01-2020 11:58 AM
Just had one today
27-01-2020 12:24 PM
OK so a quick question.
How is it I get regular emails about offers and ways I can spend more money with EE? Yet when there is a proven and specific threat EE doesn't even bother with an email warning of this threat? I wonder how many people have been compromised by this scam, and how many could have been avoided?