Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8518 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5572 Views
  • 0 replies
  • 1 Helpful

Resolved! Restricted content

Does we restrict content I can view?

Wem by Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Resolved! Adult content

How can remove adult content please 

Haz79 by Explorer
  • 527 Views
  • 3 replies
  • 0 Helpful

Avoiding being locked out of gmail while abroad

Hi, I'm going abroad soon and will be at numerous locations.  I'm worried I may be locked out of my gmail. I have 2 gmail accounts.  There's one for my phone and all the apps.  Then I have another which I log into through a browser.   I need access t...

EEplusNet by Investigator
  • 1559 Views
  • 6 replies
  • 5 Helpful

Resolved! London

I’m trying to remove parental control from my phone 

Mike334 by Visitor
  • 286 Views
  • 1 replies
  • 0 Helpful

Home Security

Why can't I order Home Security online? I've tried for 3 weeks and it just won't let me. In the meantime my car has been stolen.

Email scam: Payment failure message

We've seen an increase in phishing emails pretending to be from EE. Here's some information to help keep you safe from these kinds of scams.   What does it look like?   It will look very much like the email has come from EE. It says that your latest ...

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Sorcha by Former EE Community Manager
  • 58029 Views
  • 42 replies
  • 13 Helpful

Forgotten email password

Need to reset email password as I've forgotten it, how do I go about it?

PGB by Contributor
  • 282 Views
  • 2 replies
  • 2 Helpful