Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12949 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8368 Views
  • 0 replies
  • 1 Helpful

Resolved! Is this a scam?

Hi, I'm currently being phone by a Manchester number 0161 520 0037, saying they are EE and I'm being offered a 20% discount for 12 months for being a loyal customer, or a handset upgrade (I've only recently upgraded!). The caller doesn't appear to be...

swardrop by Visitor
  • 10192 Views
  • 3 replies
  • 5 Helpful

Scam

I was called from 01668 509334 today by “EE” and they said I could have a discount on my current bill as I’ve been there for so long. They asked me to confirm my email which I did then the line went dead? Can they do anything with my email address? 

Jgwynne1 by Visitor
  • 996 Views
  • 2 replies
  • 2 Helpful

EE itself hacked repeatedly to get at my account

EE found several changes to my broadband and mobile phones account not made by EE or BT people which would leave electronic footprint. 3 times SIM cards have been remotely disabled/locked not by EE and replacement new numbers sent only to be hacked/l...

scam

Had a very nice call from one of EE's service people about an issue earlier today.Just now - 3 hours later - I get a call from an Indian person (why do they even bother to make up Western names when their accent more often than not makes them unintel...

MaHü by Explorer
  • 829 Views
  • 3 replies
  • 1 Helpful

Scam call atlc Cardiff?

Received a scam call from hmrc this morning when I rang back number said it was atlc Cardiff - now concerned? 

Emm14 by Visitor
  • 6049 Views
  • 1 replies
  • 2 Helpful

Privacy

Hello,please can my privacy be turned off so I can play games on my phone. Thanks 

Resolved! Hijacked text message

I texted my wife to ask her if she would be arriving today at 14:00.Her reply was and I've checked it myself:'Yes.xxx'.However, what arrived on my phone was:'Yes.xxx''Long Porn Videos, High Definition Porn Movies -YES.XXXYes! We sharing the latest fr...

---GW--- by Investigator
  • 1824 Views
  • 9 replies
  • 3 Helpful

Resolved! Robotic scam calls every minute!

I’ve had mobiles call me every couple of minutes for the last hour, calls off if I don’t speak, if I do it’s robotic about Amazon, have blocked but keeps calling on different number, 20 times in last hour!