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Spam messenger...

Dercia
Investigator
Investigator

Good morning, 

I believe the attached text, number it's a spam. But it looks real as the website given it looks like to be ee. 

I checked this morning my bill and it all paid on the 12th so it is very suspicious. Also the text has been sent at 5:54 am. 

Just want to alert people, and understand if anyone else had the same. 

Screenshot_20240825_065112_Messages.jpg

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Dercia   Definitely spam.    The 2 big clues are the link to login to your account and it’s from a mobile number not EE. Forward the text to 7726 ( SPAM ) to report it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you Chris, 

I just done it. 👌

XRaySpeX
EE Community Star
EE Community Star

@Dercia : That website isn't EE!

It's obviously a scam! The link in it is not even to EE (domain ee.co.uk). There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Good morning, 

Thank you very much for your reply. 

I have reported as Chris has also advised me that. 

I just mentioned about the website given as it has ee written which could be difficult for others to spotted. Some people, like me, just use the app therefore they will not know the website full address to spott that one is a spam.  I hope that will make sense. 

 

Regards, 

Dercia 

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
EEuser1234524
Explorer

I had this  similar message which also started 073030 at 5.53am mine said >>

EE: Your payment for this months bill has failed to debit. Please update your billing information on: ***************

 

[mod edit: fraudulent link removed from the community]

Ali_A
EE Community Support Team

Thanks for joining us on Community @EEuser1234524 

This message is not from EE. 
Please forward the text message to 7726 (it spells SPAM) free of charge, so all mobile phone providers can investigate?

Avoid and Prevent Scams

Once you have received a confirmation reply you can delete the message. Maybe warn friends and family about it too. 

Ali