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Spam Text BEWARE

Silviasherr
Investigator
Investigator

Received this, this Morning! Some people obviously have nothing better to do at 7.30 on a Sunday!!!
Please be aware of this type of Idiot out there
IMG_8882.jpeg

 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Thanks for flagging this @Silviasherr 😊

We would never ask our customers to log into a link via text if there was a payment issue; we would always recommend they log into the dedicated EE app or get in touch with our team directly. 

I'd definitely forward this on like @Chris_B mentioned too, and we'll reply right back asking for the number this was sent from.

Peter

 

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Silviasherr   You need to forward the message to 7726 ( SPAM ) and then the number when prompted.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Thanks for flagging this @Silviasherr 😊

We would never ask our customers to log into a link via text if there was a payment issue; we would always recommend they log into the dedicated EE app or get in touch with our team directly. 

I'd definitely forward this on like @Chris_B mentioned too, and we'll reply right back asking for the number this was sent from.

Peter

 

Thanks I try and remember that. I deleted the text so can't do that anymore. 

I will try and remember that next time but have deleted the text now and put a block on the number.