Hello, i couldnt get through to EE on the phone as it kept just ending so i text them on messenger (verified blue tick), the automated message had a number attached so i phoned that number and got through. (07953 966150), stupidly i did get suspicious but believed it as i had googled EE card check and other people had put on that it was their procedures; they asked for my long card number to write down on the key pad and then my sec number to log into my account to prove it is me. i then got a notification from monzo saying ‘EE active card check’ so again, believable as it seemed like the actual EE, luckily it was my bank that i had 0.50p in but i did give my sort code and account number for my main bank and then he asked to do a screen sharing session for the T&C’s so again i googled it and it seemed legit, so i did, he then said my broadband would be here on monday and the phone call was then ended, i then was all of a sudden hit with this massive regret as i thought why have i been so stupid, i tried getting intouch with EE via another number and no luck, i froze both my cards and have ordered new cards but i then phoned EE this morning and actually got through on another line and explained. he said we do do active credit card checks when i explained i had gave my card details but he said nothing had been ordered and then ended the phone. i feel so stupid, what i can’t wrap my head around is how have i been scammed when i got the number from EE’s verified page themselves. Anyone else been through the same: the guy on the phone didn’t ask anything about the number etc and just said no it hasn’t been ordered bye so i really don’t think they care, really unsure what to do about broadband now aswell as scared i am going to end up ringing another dodgy number.
