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Potential scam?

Marina421
Visitor

I've just received a call from 020 3935 1458 from someone claiming to be from EE. They offered me free data for my 30-day plan and asked me to provide a verification code that had been sent to me by text. They said the code was needed to create a personal account for me.

The text message appeared to come from EE, and I had received it shortly before the call regarding the same offer.

Could you please confirm whether this call and offer were genuine, and whether I should be concerned about having shared the verification code?

1 REPLY 1
Rach_H
EE Community Support Team

Hi @Marina421,

Welcome to the Community!

This isn't one of the numbers we would expect our partners to call you from, so I'd recommend reaching out to our team so they can get this checked for you.

Rach