Website Access Restriction Issue

[jeya1985]

Dear EE Support,

Our company website (www.chillfrost.co.uk) is being blocked by your internet service as unsafe. This is impacting our business operations.

I want to assure you that our website contains no malicious files or scams. Please review this issue and remove the restriction immediately, as it is affecting our ability to operate smoothly.

Your prompt attention to this matter would be greatly appreciated.

[Schockwave]

Hello @jeya1985 ,

Welcome to the community,

This is not customer service, this is a public forum, you will have to contact customer service, as we cannot do anything here.

There is another thread about companies being blocked when using mobile SIM cards and they are already looking into this, which I suspect may be the same reason why this is happening. I would suggest taking a look here:

https://community.ee.co.uk/t5/Mobile-Services/EE-Blocked-Siteground-Websites/m-p/1503062#M50018

[Ali_A]

Hi @jeya1985 

Welcome to the community. 

I've tested the website and appear to be able to access it without any error or warnings. 

Can you tell us which type and brand of internet connection you are using when trying to access your website which results in the warning? 

Also which type of device are you using? e.g. iphone, tablet, android device, windows PC etc 

Ali