Scam?

[Leanne303]

Had a text message from +44 7462 232910

saying 

📱 EE📲 Rewards – Your Account Update

To express our appreciation for your ongoing loyalty, we are offering a points redemption promotion to eligible customers.

Your EE Rewards points balance has been updated — you now have 12,739 points.

You can use your💼 points to redeem eligible rewards, offers or discounts on the official EE website:

https://ee.redemw-co.xin/uk?VKDG=gSSQZv

To check your balance and redeem your points, just head over✅ to the official EE website. Redemptions are subject to availability, and what’s on offer may change from time to time.

Thanks again for your continued support.

Please note: as a thank-you to our customers, this points redemption campaign runs for three days, from 3 January 2026 to 6 January 2026.

© 2026 EE Limited. All rights reserved.

Is this a scam like suspected???
thanks for your help.

[Rach_H]

Hi @Ell01034,

Welcome to the Community!

I'd recommend reaching out to your bank to let them know. They will likely send you a new card, so the details you've entered can't be use, but it's also worth keeping an eye on your bank account for any transactions you don't recognise.

Rach

[Cheyanne123]

I stupidly put my details in. What do you think will happen? 

[Rach_H]

Hi @Cheyanne123,

Welcome to the Community!

It is likely that the scammers will now have your details, so we would recommend keeping an eye on yor bank account, so you can flag any transactions that you do not recognise. It is also worth speaking with your bank, so they are aware you may be a victim of fraud, and they will likely send you a new bank card.

Rach

[Cheyanne123]

Luckily I clocked onto it quickly and cancelled my card. I should be getting a new one within a few days thank god!
Sent from my iPhone

[Chris_S]

That's good news @Cheyanne123 

I'm glad you were able to identify it quickly and obtain a new card.

Chris S

[KN90]

Hi everyone, 

I got this today & i knew it was a scam but i’m here just to share it!! 

KN

EE 

Your 12,739 EE Points are about to expire!

Time remaining: just 3 days.

With such a strong points balance, a wide selection of rewards is available to you. Visit the link below to browse and redeem:

https://my.ee-co-uk.my.id/e

The process is simple, however reward stock is limited and subject to availability.

Please redeem now to avoid losing your points.

[XRaySpeX]

@KN90 : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

If you entered any personal details you may have to a) check with your bank, b) change your bank card and/or c) change your EE a/c password

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

[Cheyanne123]

Thank you so am I! I couldn’t believe I fell for it!
Sent from my iPhone

[Chris_S]

Hi @KN90 

Thanks for letting us know that you've received that correspondence.

Although it does look genuine, as @XRaySpeX mentioned, it's actually a scam.

You can find more information about the scam by heading to our EE Points scam web page.

Chris S

[Jennyfaethebloc]

100% a Scam its been running for 4 years.