16-05-2024 02:35 PM
020 8252 5982
0191 510 1405
01342 832001
had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fraud. When I searched the numbers through my HIYA security app, they were all landlines apparently from cafes! I’ve blocked all the numbers, but there’s obviously a big scam doing the rounds! They must have hijacked some dormant landline numbers I’d think.
Solved! See the answer below or view the solution in context.
30-06-2025 04:18 PM
Thanks @AboveRubys.
I will flag this with the relevant team and get this looked into.
Would you please be able to provide us with a screen shot of the error?
Katie
30-06-2025 05:04 PM
30-06-2025 05:08 PM
Hi @AboveRubys.
Could I ask if you are also putting a % sign in the text box?
If you are, could you please try without.
Katie
02-07-2025 02:22 PM
Same thing applied to me - a few calls over the last few weeks. I stayed on the call yesterday to see what they offered. They asked me for a £300 'deposit' which would be returned to me after the 'new account' had been set up, which would save me £600 that year. I was suspicious when she had no details at all of my current tariff. I said I was driving and would need to look up my bank details, she was asking for bank etc etc. I agreed she could call me today, as I wanted to check out the security of this with EE directly. It is funny - but she hasn't rung me back today! Do be careful. I have reported this to EE.
02-07-2025 04:33 PM
Thanks for sharing your experience here @Tiffanycawthorn.
I'm glad to hear you've managed to get this reported to us too!
Just as a reminder, if you're ever unsure of a call, you can check out the numbers our team and our partners will call from on the following pages:
How Do We Contact You About Your Account? | Profile Help | EE
Numbers EE partners will call from | Profile Help | EE
You can also find more info on these kind of calls and how to spot them on our help page here 😊
Peter