cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Scam call offering me a 30 percent discount

ANPARKER
Visitor

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.

He asked me to tell him how much I was paying each month so that I could identify myself. I declined and as he was working for EE asked him to tell me how much I was paying. He said that he needed to know to take me through security.

I declined again and he rang off.

I subsequently called 150 and reported this incident to EE. The guy I spoke to confirmed that EE had not contacted me today and that the call was a scam.

I am publishing this to the community so that other are aware of this scam.

97 REPLIES 97
Chris_B
EE Community Star
EE Community Star

@Grantbett  to gain access to your EE account and order what ever they like.  They’ll pretend to offer you a deal on a device and it’ll be to good to pass up so you agree.  What happens now is a different device is ordered and they’ll message you saying it’s the wrong device ( probably by what’s apps ) and give you an address to return that device.  It’ll not go back to EE but to there address and you’ll have posted it to them.  You’re now left with payment for that device.     They also can also request a replacement sim and get that sim with your number so anything that your number is apart off is now potentially under threat ie your bank account.     

I highly recommend you change your EE account password to something more secure to be safe.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thistle3
Explorer

Ive just had the same call

.

traceclip
Investigator
Investigator

Sat 3rd January and I was wakened by a call, saying they were from EE offering me this 30% discount.  Bunch of people from India prattling on so fast I couldn't understand what they were saying.  It got so bad I eventually put down the phone.  Thank goodness my husband insisted that I cut it short. 

Katie_B
EE Community Support Team

Hi @traceclip

I am sorry to hear that this call disturbed you. 

I would recommend reporting it by completing this online form

This will then be sent over to the relevant team who can investigate this further. 

Katie

@traceclip : What no. was the call from?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thanks so much Katie. I have called EE, sent them the two emails I got to
phishing@ee.co.uk, reported the number to EE and blocked and reported it
both on my phone and on "Who Called Me" online.

I think that probably covers everything in the form?
Helen
It was a mobile number 07736 711485.
Katie_B
EE Community Support Team

Hi @traceclip

We have no access to be able to complete this for you. 

It sounds like you have also been provided with an alternative way to report it, thanks for doing this. 

Katie 🙂