The EE Community

Hi paid bill but not reconnected

Hi there can anyone help me get connected again was a little late on my bill this month got disconnected yesterday, paid today but still not back on. Please help

EE App off line yet again.

Same old message, App bring improved, come back later.  This story is past its sell by date.  If the App needed so many improvements going by the number of times this message appears it must not have been fit for purpose in the first place.Get your a...

Viewing my bill is simple but not with EE - it's a mountainous mission!

I have had issues viewing my bills previously and since it wasn't urgent, I had left it until recently receiving an email to 'view my bill' which I was inclined to click on! Rather than taking me straight to my billing page as BT did previously befor...

Review

Hi, my daughter had problems with her phone and our employee caller was Connor. He was fantastic, he had stellar communication and was very knowledgeable about the problem and sought ways to resolve it (something with the sim card and network). He ma...

No Service / Emergency Calls

I ordered a new SIM card 2 days ago. I woke up this morning to find I had no service and was unable to make any calls. The new SIM card has not yet arrived and I am unable to make any calls to enquire about this.

Help

How to reactivate

I’ve put my eSIM into a new phone as my iphone14 isn’t working the screen not working so how do I reactivate the eSIM to another phone