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Re: Remove age restriction and content lock

Ikenna101
Investigator
Investigator

I want to remove the age restriction on my internet 

53 REPLIES 53
mmcg5634
Explorer

Remove content restrictions 

James_B
EE Community Manager
EE Community Manager

Hi @mmcg5634,

Please see EE - Content unlock for help with changing your settings.

Thanks

James

James574
Explorer

I want to remove age restrictions on my internet

Linzi_H
EE Community Support Team

Hi @James574 

Thanks for coming to the community.

So I can help best, is this for a Pay Monthly mobile phone you have with us, or something else?

Linzi 

Jamzaz777
Visitor

Yes that’s right please

Michael_D
EE Community Support Team

Hi @Jamzaz777.

Welcome to the community.

Please see our How do I turn on parental controls page for full details on how to remove the content lock.

Michael

George372
Visitor

Hi can you remove the age restriction from this account please 

Michael_D
EE Community Support Team

Hi @George372.

Welcome to the community.

You can see how to remove the content lock on our How do I turn on parental controls page.

Michael

Please remove parental lock
Many thanks,
Mike
Michael_D
EE Community Support Team

Hi @mmcg5634.

We don't have access to remove it for you here, but you can follow the steps on our Content lock page to get the parental lock removed. 

Michael