Remove age restriction and content lock

[Ikenna101]

I want to remove the age restriction on my internet 

[mmcg5634]

Remove content restrictions 

[James_B]

Hi @mmcg5634,

Please see EE - Content unlock for help with changing your settings.

Thanks

James

[James574]

I want to remove age restrictions on my internet

[Linzi_H]

Hi @James574 

Thanks for coming to the community.

So I can help best, is this for a Pay Monthly mobile phone you have with us, or something else?

Linzi 

[Jamzaz777]

Yes that’s right please

[Michael_D]

Hi @Jamzaz777.

Welcome to the community.

Please see our How do I turn on parental controls page for full details on how to remove the content lock.

Michael

[George372]

Hi can you remove the age restriction from this account please 

[Michael_D]

Hi @George372.

Welcome to the community.

You can see how to remove the content lock on our How do I turn on parental controls page.

Michael

[mmcg5634]

Please remove parental lock
Many thanks,
Mike

[Michael_D]

Hi @mmcg5634.

We don't have access to remove it for you here, but you can follow the steps on our Content lock page to get the parental lock removed. 

Michael