Possible Scam? Cold callfrom 0204 number claiming to be EE

[MackD]

Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and hung up -  now wish I hadn't answered as I normally don't if I don't recognise the number, although I sometimes do if the number is withheld as that is mostly the NHS way...

It seems this is a common scam having searched for similar so just an FYI really 🙂

[Christopher_G]

Hi @MackD

Welcome to the community.

Thanks for posting about this. Was the number withheld? You're right to be sceptical. If you're ever in doubt, give us a call.

Chris

[BlueSkies786]

Just had a similar call 5th October 2024 from 02046 148834. He was a Pakistani or Indian with poorish English. He said are you an EE customer and are you satisfied with their bills. I can reduce it by 30 per cent. He was obviously after my bank details and I said this is a scam and rang off.  How did he get my phone number? Didn't EE outsource their call centre to India 10 years ago? Wonder if it's something to do with that ? 

[Lesley_W · Accepted solution]

Hi @BlueSkies786 

Welcome to our community. 

You can find a list of all of our numbers we would call you from here Numbers EE partners will call from |.

That number doesn't appear on that list I'd recommend reporting it. You can see all of the ways to report scams and phishing here Online Security: Avoid and Prevent Scams | EE including a link to report this particular call. 

Thanks for letting us know.

Lesley

[Jed1Kn1ght]

I have received multiple calls from 020 4614 8129.

They are offering 50% discount for 6 months "for being a good customer".

They then proceed to ask a load of questions they should know the answer to (amount of last bill, phone number, address).
Clearly someone trying to (a) obtain data (b) a scam.
I hung up when they asked me to tell them my home address, e-mail etc

I have also reported the number

[Ritu_D]

Hi @Jed1Kn1ght 

Thanks for bringing this to our attention. 

You have done the right thing in reporting this and not giving any of your personal information out. 

Take care and have a great day. 

Ritu 

[Trev21]

Good morning, yes similar call here. I answered one and hung up yesterday, just had another now. Number 0204 6219704.

[Ali_A]

Hi @Trev21 

Welcome to the EE Community

You can check if a call is genuine and from us on our How Do We Contact You page. 
Or if the call was from our Direct Partners at Phone numbers EE partners will call from. 

If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these.

You can also report the call to be investigated at Report a scam call | Help 

Ali