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1300110posts
Community Activity
Resolved! Leaving a review
Hi I’m not sure how to leave a review for a specific store.. I would like to leave a review for Pasha ( I’m sorry if I have spelt your name wrong) in the Tonbridge store. He recently helped me change over my grandads sim onto a pay monthly. I’d like ...
EE TV Recordings
I have pro TV box. It's not giving me the option to record programs other than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...
Frustration with connection to Samsung TV using HDMI and soundbar
Hi,I’ve been using EE TV with the Smart Box Pro for a few months, and I’m running into a persistent HDMI/CEC issue.When powering on the system after the EE box has been in standby, the TV doesn’t consistently switch to the correct HDMI input (EE TV)....
Text charges
I keep getting charged when sending photos by text message. I only have 2GB as I'm on the house Wi-Fi most of the time, is this the reason I get charged?
Keeping the PAYG sim active while not making calls or sending texts
Hi there,I bought a PayG simcard about 2 years ago, but not from the UK, but from someone in Iran, so that I can use it for having access to social media platforms that require non-Iranian phone numbers (which are increasing in number these days).I r...
Access to Bills and Payments - I can't access them online
I can't access my bills online - simple as that. I go to 'Manage' and then I click on Bills and Payments and it takes me nowhere.
Taken deposit
Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...
My SIM hasn't arrived
I ordered a 24month SIM about a week ago now and it still hasn't arrived. I'm just wondering what the usual delivery time for a SIM has been for others before I try ringing customer service. Thanks
Resolved! Change provider
I had an EE representative at my house recommending I change tv and broadband provider from Sky to EE. I explained I was still in contract with Sky, but the EE rep assured me this would not be an issue and they would see to the whole process and pay ...
Resolved! Identifying Mobile Devices connected to EE TV Pro box
Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...
