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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752
Leanne_T
EE Community Support Team

Hi @Gwen1612 

Thanks for coming to the community and making everyone aware of this scam message. 

If you still have this text please forward this to 7726 to be fully investigated by our security team.

Thanks 🙂

Leanne

Pjthewelder
Explorer

Hi I got this text from a UK number, wasn't sure about it, I did click the link and added my number then I realised it looked dodgy 

How do I forward the info to security?  Thanks 

Leanne_T
EE Community Support Team

Hi @Pjthewelder 

Please forward the text message (including phone number or company name) to 7726, free of charge, so this can be investigated.

Leanne. 

already reported to the EE Scam team... copy the text and forward to 7762...

1000002186.png

 it wouldn't let me send an MMS so here's the screenshot 

Leanne_T
EE Community Support Team

Hi @Pjthewelder 

Are you able to copy the text of the message and using the normal text message app send this to 7726? 

Leanne 🙂

Bossshot
Visitor

Yes I got the message as well almost fell for it    nearly ordered ear pods.  Said I had something like 5340. Points.   Spend them now they run out in 2 days.   Only for the fact I had to go on my ee app to pay my bill and didn't see anything about points may me think mmmmmm.  And seeing you had one as well.    Glad I didn't now 

XRaySpeX
EE Community Star
EE Community Star

@Bossshot  Report it to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ChrissieP26
Visitor

I received this text today I hope I was right to report as spam

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Leanne_T
EE Community Support Team

Hi @ChrissieP26 

Thanks for reporting this text it's not a genuine EE message 🙂

Leanne.